Privacy Policy

Effective 29 July 2026

Information we receive

We may receive information you provide when contacting us, including your name, company, email address, telephone number, enquiry details and the RFQ files you choose to upload.

Website form processing

Our website forms use Formspree to receive enquiries and uploaded RFQ documents, store submissions in our form account and notify the Valerex team. Contact details, enquiry content and selected files are transmitted to Formspree when you submit. Please upload only the information needed for your enquiry, not identity documents, financial records or sensitive aircraft record packs.

How we use information

We use information to respond to enquiries, assess aviation requirements, coordinate requested services, maintain business records, protect the website and comply with applicable legal obligations.

Sharing and international processing

Where necessary for an agreed requirement, information may be shared with relevant Valerex personnel and appropriately selected professional or technical service providers. Aviation engagements can involve participants in multiple jurisdictions. We limit sharing to what is reasonably necessary for the stated purpose.

Retention and security

We retain information only for as long as reasonably required for the enquiry, business relationship, legal obligation or legitimate record-keeping purpose. Reasonable organisational and technical safeguards are used, but no internet transmission is completely risk-free.

Your choices

You may ask us to access, correct or delete personal information, subject to applicable law and legitimate retention requirements. You may also object to or restrict certain processing where the law provides that right.

Contact

Privacy questions and requests may be sent to john@valerexaviation.com. Please do not send sensitive aircraft, financial, identity or transaction documents until an appropriate secure exchange method has been agreed.